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Service Status Offline

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Go online to receive video help calls from visually impaired individuals

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Total Services
0 min
Total Service Time
100%
Completion Rate

Recent Service Records

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Your service records will appear here once you complete your first call

Tasks & Rewards
Complete tasks to earn points, redeem exclusive rewards
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Your Points Balance
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Keep volunteering to earn more points and unlock rewards.

Available Tasks

Task Rules

How points work

  • Each completed task awards points instantly.
  • Daily Check-in resets every day at 00:00 (local time).
  • Call-related tasks update automatically as you serve.
  • Points never expire as long as your account stays active.

Reward delivery

  • Digital rewards (gift cards, badges) are delivered to your account within 3–5 business days.
  • Charity donations are made monthly in your name.
  • For questions, contact us via Support.

Reward Store

How it works
Service History
View your volunteer service records

All Records

No service records yet

Records will appear here after your first service

Support
Contact our team — we reply to every message

How can we help you?

Send us your question and our support team will review it. You'll receive a reply in your tickets below, usually within 24–48 hours.

Average response time: 24–48 hours

Send a Message

My Tickets

Settings
Manage your account and preferences
Profile

Display Name

Shown to people you help

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Phone Number

+44 ••• ••• ••••

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Volunteer Status

Account verification

Verified
Notifications

Call Notifications

Receive notifications for new help calls when online

Sound Alerts

Play a sound when a call arrives

Vibration

Vibrate when a call arrives

Preferences

Language

Interface display language

Auto-Go-Online

Automatically go online when you open the app

Maximum Call Length

End calls automatically after this time

Legal & Privacy

Privacy Policy

Learn how we handle your data

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Volunteer Code of Conduct

Service standards and behavioral requirements

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Frequently Asked Questions

Quick answers to common questions

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Report Center

Submit feedback for inappropriate content or behavior

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Support

Contact Support

Ask our team a question — we reply within 24–48 hours

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About Your Eyes

Version, mission and credits

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Account

Delete Account

Permanently delete your account and all data

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